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21/06/2025

Tech Giant Google Agrees to Highlight Competitors in Search Results Amid EU Pressure




Tech Giant Google Agrees to Highlight Competitors in Search Results Amid EU Pressure
Alphabet’s Google has unveiled a fresh set of proposals to adjust its search engine display, aiming to give rival services greater visibility and avert potentially massive fines under Europe’s new Digital Markets Act (DMA). The offer comes in response to allegations by the European Commission that Google unfairly privileges its own vertical services—such as shopping comparisons, travel bookings and hotel searches—over competing platforms. Executives in Brussels have signaled that without such concessions, Google risks breaching DMA provisions designed to foster competition and consumer choice.
 
Regulatory Pressures Drive Strategic Concessions
 
Facing an EU antitrust probe initiated earlier this year, Google has sought to demonstrate its willingness to comply with the DMA’s “fair treatment” rules. Under the act, dominant digital gatekeepers must refrain from self-preferencing their own products and must allow users to easily access alternatives. After Brussels formally charged Google with skewing search results in favor of its in‑house offerings like Google Shopping, Hotels and Flights, the company delivered a new blueprint: granting a promoted placement to a single third‑party vertical search service (VSS) that meets objective, non‑discriminatory criteria.
 
The proposed mechanism would assign the selected VSS a branded result box at the very top of the search page, mirroring the layout, features and functionality of Google’s own equivalent. This “parity box” would include up to three bespoke links chosen by the VSS—whether to hotel booking sites, airline reservation platforms or restaurant directories—giving rival services instant prominence. Below that, other participating VSSs would appear in a standard ranked list, but without elevated formatting unless users explicitly choose to engage with them.
 
Google envisions that the promoted VSS would be chosen through transparent benchmarks—such as user engagement metrics, page‑speed performance and relevance scores—and rotated regularly to avoid giving any single rival a permanent edge. The company plans to maintain its own search interface’s look and feel, ensuring that the user experience remains seamless, while introducing clear labeling to distinguish third‑party results from Google‑operated features.
 
To operationalize the change, Google engineers would need to adapt the core search algorithm to detect qualifying VSS partners and pull their metadata into dedicated result templates. This effort builds on earlier tweaks made last year, when Google began experimenting with a sidebar module for comparison shopping and a dropdown for flights, but without the full-fledged box treatment now under discussion. Internally, product teams have been instructed to prioritize compliance work streams, coordinating closely with legal, policy and external relations divisions to meet the EU’s looming July 8 deadline for feedback.
 
Rivals Remain Skeptical as July Talks Loom
 
Despite the overtures, several competing platforms have already voiced reservations. Executives from smaller hotel‑booking and price‑comparison sites argue that a single promoted box may simply shift the bottleneck from Google’s own links to a new “gatekeeper” layer controlled by the search giant. They contend that true parity would require multiple boxes, or at least a more dynamic carousel that showcases a broader array of services. Some also warn that the rotation schedule could be manipulated to favor partners with deeper pockets, effectively substituting one form of bias for another.
 
At the same time, Brussels officials have recognized the complexity of enforcing non‑discrimination in algorithmic rankings. Digital Markets Commissioner Margrethe Vestager has pressed Google to deliver a solution that is auditable by third parties, backed by clear contractual commitments and subject to periodic review. If Google’s final offer falls short, the Commission retains the authority to impose fines of up to 10 percent of global turnover under the DMA’s sanctioning framework.
 
This latest episode is the culmination of a decade-long tussle between Google and EU regulators. Past investigations have targeted search bias in comparison shopping, online advertising practices and restrictions on Android device makers. Collectively, the European Commission has levied more than €8 billion in fines against Google since 2017, though the DMA introduces a new, ex ante regime—shifting from retrospective penalties to forward‑looking conduct obligations.
 
Industry observers note that the DMA’s preventative orientation is purpose-built to avoid the protracted appeals that have marked previous cases. Rather than waiting years to adjudicate past behavior, the Commission can now demand immediate remedies and monitor compliance in real time. For Google, this means reengineering its core search product at risk of daily oversight and potential fines of up to 20 percent of daily global revenue for repeat infractions.
 
Balancing Innovation with Fair Play
 
Google argues that its integrated search features offer users quick answers—whether comparing prices, booking flights or locating restaurants—without needing to click through multiple sites. Company spokespeople maintain that elevating rivals could dilute the quality and speed that users have come to expect. Yet, regulators and competitors alike insist that genuine innovation thrives when platforms compete on equal terms, encouraging Google to continually improve rather than rely on its default placement.
 
To that end, some experts have suggested complementary measures—such as requiring Google to publish an annual “search neutrality” report or mandating interoperability standards that allow users to plug in alternative ranking engines. Others recommend establishing an independent oversight body with the power to audit algorithms and enforce rotation fairness. While Google’s current proposal stops short of these more radical reforms, it signals a shift in attitude, from defending existing structures to collaboratively crafting a new competitive framework.
 
Implementing the parity box entails significant engineering work. Google’s search index processes trillions of signals daily, and introducing a new dimension—objectively ranking third‑party services—could affect load times, cache management and ranking stability. Product managers must ensure that the additional logic does not degrade core performance or create vulnerabilities that bad actors could exploit for traffic gains.
 
In parallel, Google’s legal team must negotiate standardized terms with potential VSS partners, covering data-sharing protocols, liability allocations and compliance audits. These agreements will determine how much insight rivals gain into Google’s selection criteria, as well as the penalties for misreporting or manipulating metrics. Maintaining confidentiality while ensuring transparency will be a delicate balancing act.
 
As the July 8 meeting approaches, Google and its European counterparts will exchange detailed technical documents and impact assessments. Rivals will have the opportunity to critique the proposal’s mechanics, suggest alternative designs, and underscore any residual biases. The European Commission has indicated that it may request multiple proposal rounds before settling on a binding undertaking.
 
Should Google’s final commitments satisfy the DMA requirements, the company would avoid an immediate fine and set a precedent for other designated gatekeepers—such as Apple, Amazon and Meta—whose practices are likewise under EU scrutiny. Conversely, failure to reach an acceptable compromise could trigger the DMA’s heavy‑penalty regime, beginning a new chapter of legal confrontation.
 
A New Chapter in Platform Regulation
 
Google’s willingness to alter its flagship product to promote third‑party services represents a watershed moment in digital regulation. It demonstrates the DMA’s potential to recalibrate power balances in the online ecosystem, compelling dominant firms to share their principal stage. Whether this model proves effective in practice will shape the future of platform policy—not only in Europe but globally, as other jurisdictions consider similar frameworks to rein in Big Tech’s gatekeeper role.
 
As Google, rivals and regulators prepare for the next round of talks, the outcome will test the limits of cooperative regulation in an age where algorithms define commerce, communication and culture. For consumers, the prospect of more diverse search results promises new options; for the industry, it offers a preview of an era in which competition is written directly into code.
 
(Source:www.livemint.com) 

Christopher J. Mitchell

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